Legal

Terms of Service

We're not responsible for what markets do. We are responsible for not lying to you about what they might do. Here's the line between the two.

Last updated: June 1, 2025  ·  Applies globally

What We're Committing To

  • Reports cost $9 each. One-time. No subscriptions hiding in the fine print.
  • Simulations are honest — calibrated to challenge your idea, not applaud it.
  • Your business idea stays yours. We don't claim it, train on it, or sell it.
  • If a report fails on our end, you get a refund. If you just don't like the feedback, that's the product working.

1. Acceptance of Terms

By accessing or using Lorenta ('the Platform'), you agree to be bound by these Terms of Service. If you don't agree, don't use the platform. We'd rather have fewer users who understand what they're signing up for than millions who don't.

These Terms apply to all users globally. Where local law grants you additional rights, those rights remain unaffected.

2. What Lorenta Actually Is

Lorenta is an AI-powered market simulation platform. You submit a business idea; 100 synthetic personas — statistically constructed market archetypes — respond with simulated feedback. You get a report. That's the product.

Lorenta is a decision-support tool. It is not a guarantee of market success, a substitute for actual customer discovery, or a replacement for professional business advice. It is a structured way to stress-test an idea against simulated critical perspectives before you spend real money.

3. AI Accuracy & the Sycophancy Disclaimer

This section matters. Read it.

Lorenta's simulation outputs are probabilistic estimates. They represent what statistically constructed personas would likely say — not what real humans will definitely do. Markets are chaotic. Simulations are not prophecy.

That said: Lorenta is explicitly designed to not be sycophantic. Our personas are calibrated to challenge assumptions, surface objections, and simulate skepticism — not to validate your idea because you paid for a report. A simulation that told everyone their idea was great would be worthless, and we know it.

You acknowledge that: (a) simulation results are analytical outputs, not factual predictions; (b) no simulation result constitutes legal, financial, or investment advice; (c) Lorenta bears no liability for business decisions made based on simulation outputs; and (d) the absence of critical feedback in a simulation does not mean your idea will succeed in practice.

4. Your Account

You must provide a valid email address to create an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

You must be at least 16 years old (or the applicable age of digital consent in your jurisdiction) to use Lorenta.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in abuse of the platform, or are used for any unlawful purpose.

5. Payments & Pricing

Report Pricing

  • Reports are priced at $9 per simulation report. This is a one-time payment per report — not a subscription, not a recurring charge.
  • You pay when you run a simulation. You get a report. Transaction complete.

Refund Policy

  • If a simulation fails to generate a complete report due to a technical error on our end, you are entitled to a full refund or a free re-run — your choice.
  • If you receive a completed report and simply don't like the feedback, that is not grounds for a refund. Harsh feedback is the product.
  • Refund requests must be submitted within 7 days of the transaction to legal@lorenta.io.

Payment Processing

  • Payments are processed by Stripe. Lorenta does not store your card details. Applicable taxes may be added at checkout depending on your jurisdiction.

6. Acceptable Use

You may use Lorenta to simulate market reactions to legitimate business ideas, product concepts, service offerings, and go-to-market strategies.

You may not use Lorenta to:

  • Simulate or test content that is illegal, harmful, defamatory, or designed to facilitate fraud
  • Reverse-engineer, scrape, or systematically extract data from the platform
  • Resell, sublicense, or commercialize simulation outputs without written permission
  • Impersonate other individuals or organizations in submitted business ideas
  • Attempt to manipulate or jailbreak the simulation engine to produce artificially positive results

7. Intellectual Property

Your business idea remains yours. Submitting it to Lorenta does not transfer ownership, grant us a license to use it commercially, or give us any claim over your intellectual property.

The simulation reports generated from your submissions are licensed to you for personal and internal business use. You may not publish or distribute raw simulation outputs as if they were independent market research without clearly attributing them as AI-generated simulation results.

Lorenta's platform, persona frameworks, simulation methodology, and underlying technology are proprietary to Lorenta Technologies. Nothing in these Terms grants you a right to copy, replicate, or build upon them.

8. Disclaimers & Limitation of Liability

THE PLATFORM IS PROVIDED 'AS IS.' TO THE FULLEST EXTENT PERMITTED BY LAW, LORENTA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

LORENTA'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC REPORT GIVING RISE TO THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability. In those cases, the exclusions apply to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify and hold harmless Lorenta Technologies, its officers, employees, and contractors from any claims, damages, or expenses (including reasonable legal fees) arising from your violation of these Terms or your misuse of the platform.

10. Termination

You may stop using Lorenta at any time and request account deletion by emailing legal@lorenta.io. Completed reports you've paid for remain accessible for 30 days after a deletion request.

We may suspend or terminate your access with reasonable notice for violations of these Terms. In cases of serious abuse, we reserve the right to act immediately.

11. Governing Law & Disputes

These Terms are governed by the laws of the European Union and, where applicable, the Republic of Turkey. For EU residents, mandatory consumer protection laws of your country of residence apply in addition to these Terms.

We'd prefer to resolve disputes amicably. Email us before initiating any formal proceeding. If we can't resolve it in 30 days, disputes may be referred to the competent courts or, where available, an approved online dispute resolution platform.

12. Changes to These Terms

We may update these Terms. If changes are material, we'll notify you by email at least 14 days before they take effect. Continued use of the platform after that date constitutes acceptance.

Last updated: June 1, 2025

13. Contact

Questions about these Terms? Email legal@lorenta.io. We're a real company with real people who read email.

These Terms were written to be read, not to bury liability in legalese. If something is unclear or you think we've gotten something wrong, tell us.